Description

We are seeking an experienced Prophet 21 Business Analyst to join our growing team. The ideal candidate will bring a strong background in operations, hands-on expertise with Epicor Prophet 21 ERP, and a proven track record of resolving complex data issues. This role will work closely with stakeholders across departments to optimize business processes, enhance system functionality, and deliver value-driven solutions.

This is a hybrid role offering the opportunity to combine remote flexibility with onsite collaboration.
Key Responsibilities

• Act as the subject matter expert (SME) for Epicor Prophet 21 ERP, supporting business users across multiple functional areas.
• Analyze business processes and translate requirements into effective ERP configurations, workflows, and reporting solutions.
• Troubleshoot and resolve data integrity issues, ensuring accuracy and consistency across the system.
• Develop and maintain SQL queries, reports, and data extracts to support operational and financial decision-making.
• Partner with operations, supply chain, finance, and IT teams to identify opportunities for process improvement.
• Support Prophet 21 cloud-based functionality and integrations with other systems.
• Collaborate with stakeholders to create and maintain business rules and workflow automation.
• Participate in testing, training, and change management for ERP upgrades, enhancements, and new functionality.

Qualifications

• 5+ years of experience as a Business Analyst or ERP Specialist with Epicor Prophet 21.
• Strong knowledge of operations processes with hands-on experience in Prophet 21 modules including:
  
  • Materials Management (Inventory & Purchasing)
  • Sales & Order Management
  • Warehouse Management
  • Financial Management
  • Customer Relationship Management (CRM)
• Proficiency in SQL for data analysis, reporting, and issue resolution.
• Experience working with cloud environments and ERP system migrations or implementations.
• Demonstrated ability to identify, troubleshoot, and resolve data-related issues.
• Excellent communication and problem-solving skills, with the ability to work effectively with both technical and non-technical users.
• Strong organizational skills with a focus on delivering results in a fast-paced environment.

Preferred Skills (a plus)

• Experience with Prophet 21 business rules and integrations.
• Knowledge of APIs or EDI to connect Prophet 21 with third-party applications.
• Familiarity with reporting tools such as SSRS, Power BI, or Crystal Reports.