Description

Location: Albany, NY Category: Research Foundation Careers Job Type: Full-time Non-Exempt Posted On: Tue Jun 30 2026 Job Description:
The Professional Development Program (PDP) of the University at Albany's Rockefeller College seeks a service-minded individual who is committed to performing high-quality work to fill an Administrative Assistant II position within PDP's Department of Temporary Assistance Training in Albany, NY.

Description of Duties:

Under direction of the Department Manager or designee, position assists with day-to-day functions related to workforce training programs and project deliverables and provides administrative, project, and logistical support to adult education and training programs, teams, and staff.

Job responsibilities include, but are not limited to the following

• Performing administrative/secretarial functions and providing project and logistical support for designated education and training teams and programs, including document creation, editing, and maintenance, scanning, copying, and file management.
• Providing exceptional customer service, including answering phones/e-mails, responding to inquiries, and corresponding with staff, trainees, project sponsors, and vendors.
• Preparing documents for printing and formatting, proofreading, editing, and assembling training materials, correspondence, and reports in required document templates.
• Proficiently using Microsoft Office and Adobe Acrobat Pro, and maintaining/updating project files and course registration/learning management systems.
• Preparing/processing purchase requisitions, travel reimbursements, and work agreements with vendors.
• Arranging meetings/trainings and staff/trainee travel activities, and maintaining training and office calendars.
• Perform other duties as assigned to meet contract requirements.

Job Requirements:
Minimum Qualifications :

• High school diploma and four years of office experience, two of which must be general administrative support experience in an office setting, OR an Associate's degree or higher from a college or university accredited by a USDOE, or an internationally recognized accrediting organization, and two years of general administrative support experience in an office setting.
• Experience providing customer service.
• Excellent communication (speaking, writing, interpersonal), customer service, and telephone skills.
• Strong organizational skills.
• Experience using Adobe Acrobat Pro, Microsoft products (Outlook, Teams, Word, Excel, Access, PowerPoint, Edge, SharePoint), and document templates.
• Experience with preparing e-mails and documents, including the ability to create, edit, and format documents of a complex nature.
• Demonstrated ability to effectively prioritize, manage, and complete numerous tasks within established deadlines, work under pressure, and maintain strong attention to detail.
• Demonstrated ability to work independently under supervision as well as part of a team.
• Ability to lift and carry up to 40 lbs.
• Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community.
• Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging, relative to their role.

Preferred Qualifications:

• Additional education or work experience in the fields of administrative support or customer service.
• Experience working in an adult education and/or training setting.
• Experience using learning management systems or setting up meetings or training in Webex.

Additional Information:
Salary Range : $40,000-$42,168 (annual)

Special Note: Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements.

Federal law and regulations require notice to all prospective employees regarding crimes that have occurred on campus in the current three-year period. Please refer to the following website for the complete Annual Security Report ("Clery Report"): http://police.albany.edu/asr.htm

As an Equal Opportunity/Affirmative Action Employer, The Research Foundation for SUNY will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.

The Research Foundation for The State University of New York offers exceptional benefits such as healthcare, dental, vision, pension plans, competitive pay, generous paid time off, tuition assistance, life insurance and long-term disability insurance. The University at Albany offers a variety of performing arts, world class libraries, and competitive sporting events.