Description

Key Responsibilities
Business Requirements Analysis
• Engage with retail lending, credit risk, operations, and product teams to gather
origination requirements
• Analyze current-state loan origination processes on the existing platform (Newgen
IBPS)
• Define future-state origination journeys, workflows, and BPMN process flows on
Flowable
• Prepare BRD, FSD, user stories, and process maps
Loan Origination Domain
• Customer onboarding & application capture (assisted and digital / STP channels)
• Credit assessment, scoring, decisioning & policy rule configuration
• Deviation handling, approval hierarchy & workflow orchestration (BPMN)
• Documentation, KYC / AML checks & verification
• Disbursement, limit setup & handoff to core and loan management systems
• Conventional and Islamic (Murabaha, Ijara) product origination
• Integration with credit bureau, e-KYC, de-duplication & external services (REST / SOAP
APIs)
Stakeholder Management
• Act as bridge between business and IT
• Conduct workshops and discovery sessions
• Coordinate with vendors and product owners
Testing & UAT
• Define test cases and scenarios
• Support SIT and UAT
• Track defects and closures through to QG gate sign-off

Implementation Support
• Support the implementation lifecycle across phased go-live waves
• Assist in training and go-live (greenfield new book first, followed by legacy migration)
• Provide post-go-live support and hypercare
Skills & Competencies
• Retail lending and loan origination process knowledge
• Workflow / BPM configuration awareness (Flowable, Camunda, Newgen, or similar)
• Process mapping and documentation
• Stakeholder communication
• Knowledge of API Integration (REST / SOAP), File Formats (XML, ISO, JSON, CSV), Data
Mapping & Interface specification
Qualifications
• Bachelor's degree in relevant field
• 8-10 years banking / financial services experience
• Minimum 5 years of Business Analysis experience on Loan Origination System
implementations (e.g., Flowable, Newgen, Finacle Origination, FinnOne, Pega)