Description

About Legionhill Facilitators Limited

Legionhill Facilitators Limited is a leading wealth management and financial advisory firm dedicated to helping clients build, protect, and transfer wealth through tailored financial solutions. We are seeking a highly analytical and detail-oriented Business Operations Analyst to support operational excellence, drive process improvements, and provide insights that enhance business performance.

Functional Responsibilities

• Analyze business operations, workflows, and performance metrics to identify opportunities for efficiency and growth.
• Develop, maintain, and present operational reports, dashboards, and key performance indicators (KPIs) to management.
• Monitor business processes and recommend improvements to enhance productivity, service delivery, and client experience.
• Collaborate with cross-functional teams to gather business requirements and support the implementation of operational initiatives.
• Support the development and optimization of client onboarding, lead management, and service delivery processes.
• Support HR, onboarding of staff, maintain and manage staff records.
• Conduct data analysis and provide actionable insights to support strategic decision-making.
• Assist in the implementation and continuous improvement of CRM systems and other business tools.
• Track project milestones, deliverables, and performance outcomes to ensure successful execution of business initiatives.
• Identify operational risks and compliance concerns and recommend appropriate mitigation strategies.
• Prepare business cases, process documentation, and operational reports for leadership review.
• Support change management initiatives, including user training, communication, and adoption activities.
• Participate in special projects and strategic initiatives aimed at driving business growth and operational excellence.

Qualifications & Experience

• Bachelor's degree in Business Administration, Finance, Economics, Operations Management, or a related field.
• Minimum of 2 years of experience in business operations, business analysis, project coordination, financial services, or a related role.
• Strong analytical and problem-solving skills with the ability to interpret and present data effectively.
• Proficiency in Microsoft Excel, PowerPoint, Canva and business reporting tools.
• Experience working with CRM systems and business process improvement initiatives.
• Excellent communication, stakeholder management, and organizational skills.
• Knowledge of wealth management, financial services, or consulting services is an advantage.

What We Offer

• Opportunity to work in a dynamic and growing financial services environment.
• Exposure to strategic business initiatives and executive leadership.
• Professional development and career growth opportunities.
• Competitive compensation and performance-based rewards.